BottleTrail Legal Information

Privacy Policy

Effective Date: 01/01/2025

Welcome to BottleTrail (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use BottleTrail, located at https://app.bottletrail.com (the “Service”). By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect various types of information, including:

1.1 Personal Information

  • Account Registration Data: When you register for an account or sign up for our Service, we may collect information such as your name, email address, phone number, company name, and payment information.
  • Communications: If you contact us directly (e.g., via email or live chat), we may receive additional information about you such as your name, the content of the message, and any other information you choose to provide.

1.2 Usage Data

  • Device & Log Information: We collect information automatically when you use the Service, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies & Similar Technologies: We use cookies and similar tracking technologies to remember your preferences, understand your usage of the Service, and personalize your experience. You can learn more in the Cookies section below.

1.3 Third-Party Integrations

If you choose to integrate or connect third-party services with our Service (for example, by using single sign-on or APIs), we may collect information that you authorize these third parties to share with us. This information will be governed by the privacy policies of these third parties.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: We use your information to manage your account, process payments, enable features, and provide customer support.
  • To Improve and Personalize the Service: We analyze usage patterns to improve our offerings, develop new features, and customize your experience.
  • To Communicate with You: We may send you administrative emails, technical notices, and updates about new features, products, services, or changes to our policies. You can opt out of non-essential communications at any time.
  • To Ensure Security and Prevent Fraud: We may use your information to monitor and prevent security issues and fraudulent activity, and to comply with legal requirements.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and lawful requests from government agencies.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party vendors, service providers, and contractors to help us operate and improve the Service (e.g., payment processing, data hosting, customer support). These third parties may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business by another company.

We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation or court order;
  • Protect and defend our rights or property;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of users of the Service or the public; or
  • Protect against legal liability.

We may share your personal information for other purposes with your explicit consent.

4. Cookies and Similar Technologies

4.1 Cookies

We use cookies and similar tracking technologies to collect data about user activity and to personalize your experience. A “cookie” is a small piece of data stored on your device that helps us recognize you when you return to the Service.

4.2 Types of Cookies We Use

  • Essential Cookies: Required for the operation of the Service.
  • Analytics Cookies: Help us understand how users interact with the Service (e.g., Google Analytics).
  • Functionality Cookies: Remember your preferences to provide a more personalized experience.

4.3 Managing Cookies

You can manage your cookie preferences through your browser settings. However, if you block or delete cookies, some features of the Service may not function properly.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

  • Access and Update Your Information: You can access and update your account information at any time by logging into your account.
  • Delete Your Information: You may request that we delete certain personal information we hold about you.
  • Withdraw Consent: If we process your information based on consent, you have the right to withdraw it at any time.
  • Opt Out of Marketing Communications: You can unsubscribe from marketing or promotional emails at any time by clicking on the “unsubscribe” link in those communications.

For any requests related to the above, please contact us at: admin@bottletrail.com. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

6. Security Measures

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, use, alteration, or destruction. Despite these efforts, no method of data transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as needed to provide you with the Service. We may also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we take measures to ensure that any such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this Privacy Policy.

9. Third-Party Websites

The Service may contain links to third-party websites or services that are not operated by us. We do not control, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party site you visit.

10. Children’s Privacy

The Service is not intended for use by individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us so that we can promptly delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on our website. Your continued use of the Service after the posting of any changes indicates your acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

We will endeavor to respond to your questions or concerns promptly.